As of today, October 7, all NYEIS processing of data entered and claim files submitted as of Friday, October 4 at 5:00 PM has been completed. NYEIS is now in a read-only format. Please follow the link for more information.
The NYEIS system will be taken offline today at 5:00pm to facilitate the transition to the EI-Hub. The EI-Hub is scheduled to launch on October 15, 2024. A listserv notification will be sent once the system is available to end-users. Please follow the link for more information.
The current claiming method used by Billing Providers in NYEIS will be carried over to the EI-Hub. Billing Providers can switch claiming methods after the EI-Hub launch on October 15, 2024, by contacting the Call Center at 866-315-3747. When contacting the Call Center, you will be asked to provide your name/agency, NPI, TIN, and name of your third-party vendor, if applicable.
If your agency currently submits claims manually via NYEIS and will be using Service Logging to submit claims in the EI-Hub, it is crucial to understand the following to ensure uninterrupted billing once the EI-Hub is formally launched on October 15, 2024. All rendering providers must have a Health Commerce System (HCS) account and an EI-Hub Case Management user role to become active and available for selection on Service Authorizations in the Service Logging module. This account setup is required for entities to enter claims and bill for services delivered by their rendering providers. Please follow the link for more details.
Following the launch of the EI-Hub, providers should include a telehealth modifier on all relevant claims. This modifier will help quantify the number of children receiving telehealth services. This article outlines how providers should add the modifier, depending on the billing and claiming method used. Please follow the link for more details.